Fossil Outlet Store

Reviews

• Scott Williams

  Aug, 20 2018
  ★ ★ ★ ★ ☆
  I am a huge Fossil fan and own several of their watches. Every time we vacation in Destin we go to the outlet mall and I bring home at least one new watch. This time is was 2 because of the 50% off there were having. I was a little disappointed at the reduced selection of watches this time. There is no longer any watches along the walls, they are only in the cases now. Too many purses and other things. I still had a hard time deciding. The staff was very helpful and nice. I will continue to come back.
• Sbear

  Jun, 04 2018
  ★ ☆ ☆ ☆ ☆
  Live 40 minutes away. Explained the situation that I had a watch that was given to me that I didn't want. Also needed a battery right before Christmas they said ya bring it in and we can give you value towards another watch. I asked about not having receipt or unsure if I even knew where the box was. I was told no problem they have a lifetime warranty and they could work it out to give me value towards another watch. We went in the day after Christmas was told the same thing. My wife goes in a week later. I also called first they gave me same info. My wife takes it in and they turn her down stating links missing (I had already explained once that it was sized in Foley where it was bought for me. I called back they said ya since you don't have the receipt and some links are missing (referring to being sized their manager refused to honor it). If was given any of the correct information the first 3 damn times then maybe they wouldn't be getting this review. While we were in there the staff ignored us and un willing to help. Returning my wife's Michael Kors smartwatch as well due to this since they are the same as fossil smart watches. Thanks for wasting our time. Please learn your policies and how to do your jobs.

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